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Return Policy

Returns 
30 Day money back guarantee

Refunds (if applicable)
Once your return is received we will send you an email to notify you that we have received your returned item.  A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@thryv.net.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@thryv.net and send your item to: 291 Airport Industrial Drive, Ypsilanti, Michigan 48198

Shipping
To return your product, you should mail your product to: Thryv, 291 Airport Industrial Drive
Ypsilanti, Michigan 48198

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.